Course Description

Burnout - Why It Matters and How to Combat It

Burnout. Once considered an individual deficiency, Burnout has become so commonplace it now has its own diagnostic criteria. Teachers, social workers, police, and healthcare professionals are among those most at risk...with profound implications for the individual, organization, and society at large. This course will focus on "real life" tools designed to protect your career, create a supportive professional culture, and reduce the personal, professional, and institutional toll associated with burnout. If you have felt overwhelmed by the requirements of providing care, communicating with diverse stakeholders, dealing with bureaucratic red tape, and other day-to-day demands in the field of healthcare, this class is for you! Discover your personal and professional risk of burnout, cost to the agency, methods to build resilience and rejuvenate your love for your profession. If you're an administrator, learn how to enhance retention rates, reduce expensive turnover, and increase job satisfaction among staff.

Why it Matters...

  • The average cost to replace a physician is an estimated 500k.
  • The average cost to replace a RN is over 60k.
  • Hospital staffing turnover accounts for over 5% of total hospital annual operating budget!
  • The Annals of Internal Medicine report physician turnover costs over 6 BILLION dollars per year.
  • Over 40% of physicians experience symptoms of burnout pre-COVID and nearly 60% post.
  • NEJM Catalyst reports 2 out of 3 executive leaders agree burnout is a concern.
  • Medical staff are often reluctant to seek mental health treatment.
  • Over 40% of nurses are planning to change jobs within the next three years and 1out of 3 express dissatisfaction with their job.
  • Untreated, Burnout is associated with worsening job satisfaction, higher rates of Depression, Substance Abuse, and adverse patient outcomes.
  • 45% of Residents experience burnout and medical students report depression and other mental health issues at rates 15% to 30% higher than the general population.
  • Over 50% of health/medical staff report decreased satisfaction and/or higher stress related to EHR (Electronic Health Records).
  • Physician shortages and distribution of care remain a growing concern even as a major pandemic, aging demographics, and other demands continue to strain the current system...a stunning 1 out of 3 doctors and nearly 8 out of 10 nursing staff report feeling dissatisfied with their chosen career.
  • Half of Registered Nursing staff have considered leaving the profession.
  • An estimated 1 out of 5 of clinical staff in high demand areas such as ER, Intensive Care, and nursing meet the diagnostic criteria of PTSD.
  • Burnout, suicide, substance abuse, and job dissatisfaction is rampant among healthcare providers leading to adverse outcomes for patients, litigation, high turnover rates, escalating cost of care, and personal turmoil.

Learner Outcomes

  • Identify the structures and mental models of burnout
  • Recognize and prevent burnout
  • Differentiate burnout from other commonly encountered mental health issues and reduce the risk of "professional suicide" due to burnout
  • Develop professional and personal planning, monitoring and assessment of one's own status and associated individualized learning pathway
  • Develop tools and insight designed to reduce the rate of burnout among peers and other staff with both a "bottom up" and "top down" orientation pathway
  • Protect your valuable investment; human capital and career training

Course Details

Who Will Benefit from this Course?

  • Patient Care Professionals including physicians, nursing staff, rehab therapists, long and short-term care providers, techs, and EMTs
  • Administration, Management & Stakeholders including for-profit and not-for profit organizations
  • Support Staff including billing and insurance, social services, office personnel, HR, and others
  • Adjunct & Ancillary Care including lab and imaging professionals, home health, Hospice, and clergy
  • Students in the medical, clinical, counseling, or managerial tracks

Number of Units: 3 units

Required Textbooks: There are no required textbooks for this course.  It is recommended, but not required, to purchase the Maslach Burnout Inventory (MBI) for Educators.  All course content is linked directly within the course.



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Course Format
Course Fee(s)
HLTH PD - $599 credit $599.00
Available for Extension Credit
3.0 units
Section Notes

Once you have enrolled in your course, log in to your account to access the course Welcome Letter, which includes directions on how to access the Online Orientation and your online course. 

Online Self-Paced courses are designed so that you can work at your own pace, on your own schedule. You have a maximum of six (6) months from the date of enrollment to complete the course.

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