Course Description

Learn How to Have Crucial Conversations

This one-day course will give you strategies on how to approach communication in the workplace. In a practical approach to learning, participants will explore how to have crucial conversations, emotional intelligence in communicating in dynamic environments.

Learner Outcomes

  • Understand crucial conversations in the workplace
  • Explore the Power of Dialog in a dynamic workplace
  • How to make it safe to talk about anything in the workplace

Course Details

Number of Units: 0.0 graduate level extension credit(s) in semester hours

Who Should Attend: This course provides continuing education to those seeking to enhance their professional portfolio, new to seasoned professionals, supervisors, managers and executives who are interested in improving interpersonal and team-based communication skills in a business setting can benefit from this course

Course Materials: All course materials will be shared via Blackboard.

Applies Towards the Following Certificate(s), Professional Programs and Series


Enroll Now - Select a section to enroll in

Online Fixed-Date
6:15PM to 8:30PM
Nov 12, 2020
Schedule and Location
  • Zoom
Course Format
Course Fee(s)
BUS PD - $150 non-credit $150.00
  • Julie Ducharme
Section Notes
Once registered, login into your USD Professional and Continuing Education Student account to review the course welcome letter to review important course details.

Zoom logon, video iconThis course will be meeting via Zoom, login information will be shared two days prior to course start date. Course materials and additional resources shared via Blackboard.

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