DoDEA Conflict Management Virtual Course for Educators

1 Units
Credit Validation

Course Description

Credit Validation for DoDEA Educators Only

This course is aimed at providing information regarding conflict management and related issues.

The course content will focus on understanding conflict, listening, perceptions such as bias, perspective-taking, and perception checking. Participants will also understand how to provide and receive constructive feedback and how to handle conflict escalation and de-escalation. Participants will also learn about identity and how to communicate respectfully in conflict. This course will also cover power and conflict/systems, conflict styles, interest-based negotiation, how to help others with conflict, appreciate cultures and diversity in schools, and cultural differences in conflict attitudes and behaviors. Lastly, this course will provide methods in order to use communication technology effectively and effective teamwork.

Course Details

Number of Units: 1.0 graduate level extension credit(s) in semester hours

Who Should Attend: This course provides continuing education for DoDEA teachers.



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Course Options

Course Date Units Price

What You Will Learn

  • Develop basic communication skills in conflict
  • Identify the drivers of conflict (identity, emotion and power)
  • Develop conflict management approaches and skills
  • Examine diversity and culture in conflict
  • Develop an effective use of technology for constructive conflict


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Learning Method Information

Courses offer a convenient, yet rigorous style of learning that allows you to structure your education to suit your schedule while keeping you on pace toward achieving your educational.

Credit Validation

The University of San Diego’s Division of Professional and Continuing Education offers graduate-level extension credit for work completed in trainings, workshops, conferences, induction, credentials, and other professional development programs not offered directly by USD. Complete one of the above and a member of our division will help you earn credit for your hard work and dedication to continuing your education.

Key Benefits of Credit Validation Courses

Make Your Work Count

Earn credit for your previous work in trainings, workshops, and conferences through a simple process.

Advance Faster

Save money by earning credit for work you completed and get one step closer to salary advancement.

Work Towards a Degree

Many receiving institutions may accept credits towards degree programs, giving you a head start in earning a graduate degree.