AI-Driven Process Automation, Part 1

1 Units
Online Self-Paced
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Course Description

Coming Soon - Spring 2026

This course delves into the practical use of artificial intelligence (AI) in business and marketing process automation. Explore how AI tools streamline operations, increase efficiencies, increase productivity across industries. Emphasis will also be on using automation to free up time for strategic thinking, creativity, and innovation in the workplace.

Course Details

Course Options

Course Date Units Price

What You Will Learn

At the conclusion of the course, students will be able to:

  • Identify and evaluate opportunities to apply AI technologies in business process automation
  • Design basic automation workflows using AI tools for tasks in marketing, operations, or customer service
  • Analyze the ethical, operational, and organizational considerations of implementing AI-driven automation in various industries

Instructors

Professional development courses offered by the University of San Diego’s Division of Professional & Continuing Education are taught by faculty that possess a depth and breadth of academic and real-world professional experience.

Why USD?

The Professional and Continuing Education program nurtures key partnerships on the local, national, and international level. The goal is to better serve working professionals who seek to enhance or build their careers and help achieve their highest value and potential. Contact us today to learn more.

Informative Stats and Facts

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Learning Method Information

Courses offer a convenient, yet rigorous style of learning that allows you to structure your education to suit your schedule while keeping you on pace toward achieving your educational.

Online Self-Paced

Our online self-paced courses are designed to provide flexibility and autonomy for learners. Unlike traditional classroom methods, which require attendance at scheduled times, self-paced courses allow you to progress through the material at your own speed within a six-month period from the time of enrollment.  Your instructor will provide feedback via written responses on your assignments and exams. Grades are based on completed projects, assignments and exams.

Key differences from traditional classroom methods:

  • No scheduled class times or required attendance.
  • No assigned due dates for assignments; you set your own schedule.
  • Asynchronous learning, meaning you can work on assignments anytime.
  • No discussion forums and no interaction with others enrolled in the course.
  • No scheduled class times or required attendance.

Structure of Online Self-Paced Courses:

The content is divided into learning modules, each covering one or more topics. Within each module, you can expect the following components:

  • Module Introduction: Outlines what you can expect to learn in the module.
  • Required Readings and Presentations: Includes textbooks, articles, journals, websites, and audio/video presentations.
  • Assignments: May include written assignments, quizzes, blogs, and other activities based on the readings and presentations.
  • Module Conclusion: Reviews the topics covered and what you should have learned.

Typically, there is a final project, paper, or exam due in the last module that synthesizes all the topics covered throughout the course. The design of the learning modules follows a consistent rhythm to help you manage your time effectively. Grades will be available within two weeks of final submission, transcripts will be automatically mailed out following grades being posted and approved. Please allow 3-4 weeks from when final grades are posted to receive a transcript.